MI
Marcelino I
1 reviews | Active since Oct 2023
30 Oct 2023, 19:25
TERIBLE ,PATHETIC,DREADFUL,DESPICABLE SERVICE
Hungry Lion Avonwood have the most pathetic ,dreadful, despicable ,wretched customer service. I doubt it if know what customer service is. Went for the first time on Sunday(29 Oct) to order burger meals, stood in long queue only to discover when its my turn to order they out of stock on burgers. Why did they not inform everyone in the line!!!!!!! Went back on Monday afternoon(14h30) to order food , was told out of rolls will receive stock later in the day. Due to load shedding (18:00) went back to purchase food for the family and discovered that they still don't have rolls. TERIBLE STORE MANAGEMENT.
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Replies (1)Hungry Lion's replyOfficial
31 Oct 2023, 15:09Hi Marcelino,
We're sad to see your experience wasn't a good one. We're very sorry that your were disappointed with the service at our Avonwood store. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.
Hopefully, we can turn this around for you.
Best regards,
Team Hungry Lion
We're sad to see your experience wasn't a good one. We're very sorry that your were disappointed with the service at our Avonwood store. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.
Hopefully, we can turn this around for you.
Best regards,
Team Hungry Lion
Hungry Lion's reply31 Oct 2023, 15:09
Official
Hi Marcelino,
We're sad to see your experience wasn't a good one. We're very sorry that your were disappointed with the service at our Avonwood store. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.
Hopefully, we can turn this around for you.
Best regards,
Team Hungry Lion
We're sad to see your experience wasn't a good one. We're very sorry that your were disappointed with the service at our Avonwood store. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.
Hopefully, we can turn this around for you.
Best regards,
Team Hungry Lion
