TL
Toni L

1 reviews | Active since Nov 2025

24 Nov 2025, 21:11

**** service.

I ordered food at 8.05pm Its been an hour and 15 minutes And I come back. Wait kn them to call my number. They keep checking my reciept but there's nothing. Then I am told that actually what had happened was that they lost my order and I have to waiting another ridiculous hour on food. I work long hours every single day and the last thing I need is to wait 2 hours on a freaking burger. The idiot in the front never sent my order thru.

0
Replies (1)
Hungry Lion
Hungry Lion's reply30 Nov 2025, 09:58
Official
Hi Toni,

We're sad to see your experience wasn't a good one. We're very sorry that your were disappointed with the service at our Promenade store. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.

Hopefully, we can turn this around for you.

Best regards,
Team Hungry Lion