Que control Service!

#373 Stood 24min in the que. When ordering and asked to upsize the till was giving problems as it was overcharging. I had to opt out of upsize. Then wen collected my order my chips was spilled out of the bag onto the counter when the attendant quality checked my bag then proceeded to give it to me as is and I had to ask for my chips to be topped up pls! Service Service Service! Guys when r u gona get it right! Simple things can be avoided but it's not okay to be overcharging customers and giving less than what they paid for. This store has the potential to be the best! The staff r friendly but need to check que control and collaborate with team effort for things to run smoothly. I am a regular and go during my lunch hour I can't spend half of it waiting in line just to order.