CM
Chadwin M

1 reviews | Active since Dec 2020

17 Aug 2024, 16:17

Poor service

I have just experienced worst service ever from hungry lion in delft mall... Was literally standing for 15 minutes waiting to order when I looked over to where staff is and saw a lady sitting and doing absolutely nothing I made eye contact with and and asked if anyone else can assist the 1 cashier they have she didn't bother answering and just looked away when she saw me take my phone out to take a photo of her sitting and doing nothing she got up where I couldn't see her anymore and called someone who started shouting at me saying it's not there problem that I'm standing there waiting and I can lay a complaint they don't care.****erally her words) then the customer in front of us finally decided what he wants also customer was drinking a beer whole ordering the machine stopped working and cashier said Cash only i walked out as i didn't have cash the staff talking speaking in there language and started laughing as i walked out.... Then u came to kfc got greeted as I walked in and greeted by cashier very nicely really wish hungry lion delft staff could be that way

0
Replies (1)
Hungry Lion
Hungry Lion's reply17 Aug 2024, 17:59
Official
Hi Chadwin,

Thanks for reaching out to us. 

We're sorry to see your experience was not a good one this time! We'd like to hear more about this so that we can look into it for you. One of our Customer Care Agents will contact you soon. 

Thanks! Hungry Lion Care Team