NT
Ntombifuthi T
1 reviews | Active since Oct 2021
10 Sept 2024, 19:39
Poor customer service, bad attitude, unsatisfying food
Poor customer service and bad attitude I have received at Hungry lion East london Oxford street today bought 2×Tuesday two,I have asked one to be the original and 3 Spicy. When I collect an order I have asked that like to mark the original one so that I can differentiate it,,she say is it her duty to tell me which food is which? Can't I separate original from spicy,, I didn't alter any word,just took the food and left. When I got home the fries are raw🙄Mara why hungry lion is so careless lately? Why do we support suffer for our money? This is disgusting 🤢
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Hungry Lion's replyOfficial
11 Sept 2024, 12:30Hi Ntombifuthi thank you for reviewing our Store
We're sorry to see your experience was not a good one this time! We'd like to hear more about this so that we can look into it for you. One of our Customer Care Agents will contact you soon. Hopefully we can turn this around for you.
Kind regards,
Hungry Lion
We're sorry to see your experience was not a good one this time! We'd like to hear more about this so that we can look into it for you. One of our Customer Care Agents will contact you soon. Hopefully we can turn this around for you.
Kind regards,
Hungry Lion
Hungry Lion's reply11 Sept 2024, 12:30
Official
Hi Ntombifuthi thank you for reviewing our Store
We're sorry to see your experience was not a good one this time! We'd like to hear more about this so that we can look into it for you. One of our Customer Care Agents will contact you soon. Hopefully we can turn this around for you.
Kind regards,
Hungry Lion
We're sorry to see your experience was not a good one this time! We'd like to hear more about this so that we can look into it for you. One of our Customer Care Agents will contact you soon. Hopefully we can turn this around for you.
Kind regards,
Hungry Lion