pJ
peter J

1 reviews | Active since Sept 2015

09 May 2024, 15:20

poor Customer service

Hi there I want to Write A Review to hungry lion in Bellville Midderstad mall on they poor Customer service.

No man!!!! I was putting in a order on 12 April 2024 around 16h44 and I have waiting until 18h20 and then u guys cancelled the order after I waited for. The reason why I make the order is because I don't stay in bellville south I work in bellville South and I stay in elsiesriver The reason why I place the order from Work Is Uber eats don't deliver in elsiesriver.

Just imagine u arrive at home and ur family are waiting for u to bring the Food that u called them about that u don't have the Food,how do that make them feel after u get home.What ****ed me off๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก is wen u call the customer service hotline and they just Apologize like They don't care.On the following dag I received a phone call and again they Apologize telling me they wil sort it out Then after 2 week I call the customer service by my self and again they have the nerve to Apologize and send me wicode 1xbig bite 2 what must I do with 2 piece of chicken and Chips and what about family...

0
Replies (2)
Hungry Lion
Hungry Lion's reply09 May 2024, 17:27
Official
Hi Peter,

Thank you for sharing a review on our store. We'd like to hear more about this so that we can look into it for you. We will get in touch to assist you further. Hopefully we can turn this around for you.

Best regards,
Hungry Lion
pJ
peter J's update09 May 2024, 17:58
Reviewer Update
Yes please do so coz like I said to One of the customer services lady that call me earlier today(10.05.2023)it's just unfair towards my family to get 2 pieces of chicken and a small Chips to do what with it for a family of 5 that day wen I order the chicken u cancel it we didn't eat supper that night coz of u guys so yea do better please so that we can turn it around.

And thanks for ur reply