Pathetic services

Pathetic services I have been standing outside Elim hungry lion restaurant since from 07:55 knowing that 08h00 the restaurant will open , I'm still standing yet the restaurant is not opened when I ask they tell me that they are still busy cleaning, now it's 09:50 still not opened come 17:00 when u go there they will tell you that the meat is finished.what kind of service is this, they don't respect customers