MR
Marijke R
1 reviews | Active since Jun 2021
30 Nov 2024, 13:50
Pathetic service and theft of my money paid for an order NOT received
I ordered the double much meal with cold drink, chips and 4 wings. Only receivedthe burger and cold drink,NO CHIPS OR WINGS. When I called Hungry Lion to report this, the MANAGER hung up on me?!?!?! I want a refund and this is theft, because you took the FULL amount but I received HALF OF THE DELIVERY!!!! Pathetic service!!!
Helpful (0)
Replies (3)0
Replies (3)MR
Marijke R's updateReviewer Update
30 Nov 2024, 13:56@ Hungry Lion Cape Gate
MR
Marijke R's update30 Nov 2024, 13:56
Reviewer Update
@ Hungry Lion Cape Gate
MR
Marijke R's updateReviewer Update
30 Nov 2024, 13:58Hungry Lion Cape Gate - I ordered the double much meal with cold drink, chips and 4 wings. Only received the burger and cold drink,NO CHIPS OR WINGS. When I called Hungry Lion to report this, the MANAGER hung up on me?!?!?! I want a refund and this is theft, because you took the FULL amount but I received HALF OF THE DELIVERY!!!! Pathetic service!!!
MR
Marijke R's update30 Nov 2024, 13:58
Reviewer Update
Hungry Lion Cape Gate - I ordered the double much meal with cold drink, chips and 4 wings. Only received the burger and cold drink,NO CHIPS OR WINGS. When I called Hungry Lion to report this, the MANAGER hung up on me?!?!?! I want a refund and this is theft, because you took the FULL amount but I received HALF OF THE DELIVERY!!!! Pathetic service!!!
Hungry Lion's replyOfficial
02 Dec 2024, 07:39Hi Marijke, thank you for your feedback.
We're sorry to see your experience was not a good one this time! We'd like to hear more about this so that we can look into it for you. One of our Customer Care Agents will contact you soon. Hopefully we can turn this around for you.
Kind regards,
Hungry Lion
We're sorry to see your experience was not a good one this time! We'd like to hear more about this so that we can look into it for you. One of our Customer Care Agents will contact you soon. Hopefully we can turn this around for you.
Kind regards,
Hungry Lion
Hungry Lion's reply02 Dec 2024, 07:39
Official
Hi Marijke, thank you for your feedback.
We're sorry to see your experience was not a good one this time! We'd like to hear more about this so that we can look into it for you. One of our Customer Care Agents will contact you soon. Hopefully we can turn this around for you.
Kind regards,
Hungry Lion
We're sorry to see your experience was not a good one this time! We'd like to hear more about this so that we can look into it for you. One of our Customer Care Agents will contact you soon. Hopefully we can turn this around for you.
Kind regards,
Hungry Lion