AP
Alfy P
1 reviews | Active since Apr 2023
27 Dec 2025, 21:16
Overall complaint of service delivery over and over and over and over again....either you wait forever for food or the ice cream.machine is not working!
Swellendam Hungry Lion must be 1 of the worst in the Western Cape.....for the 1 millionth time the ice cream machine is again not working which is a common occurrence at Swellendam Hungry Lion(I will save the waiting time for food for another complaint as that is also a ongoing occurrence to wait 1 hour)....anyways once again KFC got my ice cream business....swellendam Hungry Lion is pathetic!
Helpful (0)
Replies (1)0
Replies (1)
Hungry Lion's replyOfficial
31 Dec 2025, 14:36Hi Alfy
Thank you for bringing this matter to our attention. We take such complaints seriously and will make it a priority to monitor for similar issues in the future
Our customers are our number one priority, and we take pride in our service and product quality. It’s disappointing to learn about this incident, and we want to assure you that your feedback is taken seriously. We apologise for this experience.
Our Operations team has been informed, and our teams are working hard to improve this. and to ensure it doesn’t happen again. Appropriate measures are in place to improve our service and enhance your experience. we appreciate your understanding as we work to resolve these issues.
Thank you for your feedback and support.
Hungry Lion's reply31 Dec 2025, 14:36
Official
Hi Alfy
Thank you for bringing this matter to our attention. We take such complaints seriously and will make it a priority to monitor for similar issues in the future
Our customers are our number one priority, and we take pride in our service and product quality. It’s disappointing to learn about this incident, and we want to assure you that your feedback is taken seriously. We apologise for this experience.
Our Operations team has been informed, and our teams are working hard to improve this. and to ensure it doesn’t happen again. Appropriate measures are in place to improve our service and enhance your experience. we appreciate your understanding as we work to resolve these issues.
Thank you for your feedback and support.