GK
Gabriellé Kayser
1 reviews | Active since Oct 2023
29 Oct 2023, 09:56
Over Spice but no Sauce?
Baywest Hungry Lion
Que was out the door waited almost 20min to get to the till point. Waited another 20min to receive my order. Order was ment to be original fillet with zamba sauce, they always get it wrong! Food was cold and fillet dry and way to spicy! And why do they try skipping on the ketchup? I have to always ask for tomato sauce.
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Hungry Lion's replyOfficial
30 Oct 2023, 09:33Hi Gabriellé,
We're sad to see your experience wasn't a good one. We're very sorry that your were disappointed with the service at our Baywest Mall store. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.
Hopefully, we can turn this around for you.
Best regards,
Team Hungry Lion
We're sad to see your experience wasn't a good one. We're very sorry that your were disappointed with the service at our Baywest Mall store. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.
Hopefully, we can turn this around for you.
Best regards,
Team Hungry Lion
Hungry Lion's reply30 Oct 2023, 09:33
Official
Hi Gabriellé,
We're sad to see your experience wasn't a good one. We're very sorry that your were disappointed with the service at our Baywest Mall store. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.
Hopefully, we can turn this around for you.
Best regards,
Team Hungry Lion
We're sad to see your experience wasn't a good one. We're very sorry that your were disappointed with the service at our Baywest Mall store. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.
Hopefully, we can turn this around for you.
Best regards,
Team Hungry Lion