Out of order toilets

This business doesn't deserve even one star its a pitty your forced into giving one. They Randfontein franchises take their customers for a fool how can both of them every time their toilets are not working . Of they not "blocked" then they don't have " water" I find it unfair that you want us to spend out money there but don't even have good sanitization, and make us the customers have to go out and find a toilet in the mall. Emailed last year and complained but till now this issue are not resolved