CK
Charles K
1 reviews | Active since Mar 2009
20 Dec 2024, 12:40
OLD COOKED CHICKEN AND CHIPS
I order a large bucket of chicken, the chicken was overcooked, dry, the coating was not nice as it was dry and dark not golden crispy as I am used to, the chips large was dry. It look like reheated old stock which was cooked before, the order was delivered by Mr Delivery, I did inform the latter also. I had to make a sandwhich just to eat some. I will never ever order from you. I took picture as I need to submit it to the consumer council.
Helpful (0)
Replies (5)0
Replies (5)
Hungry Lion's replyOfficial
20 Dec 2024, 15:46Hi Charles, Thank you for informing us this is really upsetting to hear. We want to look into this for you, please confirm if Mr. D got back to you and also kindly provide the pictures of the meal and your order details. Send all of this to ***. Thank you
Hungry Lion's reply20 Dec 2024, 15:46
Official
Hi Charles, Thank you for informing us this is really upsetting to hear. We want to look into this for you, please confirm if Mr. D got back to you and also kindly provide the pictures of the meal and your order details. Send all of this to ***. Thank you
CK
Charles K's updateReviewer Update
20 Dec 2024, 16:00Hi, please provide me with an email address. Email me on *****
Mr D is still in silence though I did inform them accordinglingly
Mr D is still in silence though I did inform them accordinglingly
CK
Charles K's update20 Dec 2024, 16:00
Reviewer Update
Hi, please provide me with an email address. Email me on *****
Mr D is still in silence though I did inform them accordinglingly
Mr D is still in silence though I did inform them accordinglingly
CK
Charles K's updateReviewer Update
20 Dec 2024, 16:08Unfortunately, I cannot get your email address. All pictures are available as well as the dustbin where I dumped the shocking poor products from you!!!
CK
Charles K's update20 Dec 2024, 16:08
Reviewer Update
Unfortunately, I cannot get your email address. All pictures are available as well as the dustbin where I dumped the shocking poor products from you!!!
Hungry Lion's replyOfficial
21 Dec 2024, 10:06Hi Charles,
Without a picture or the product, it's difficult to determine the quality that was served to you. We've investigated your complaint with management in-store, but we were unable to find any issues that would have led to poor quality. We follow strict procedures to ensure our products are fresh and safe to eat. We will continue to monitor the quality and address any issues that come up.
If you have this experience again, please contact us immediately with a clear picture of your meal and receipt. We'll be happy to help! Alternatively, you may return it to the store.
You're welcome to reach out to us if you need further information.
Whatsapp: *** | Email: *** | Phone: ***
Office hours: 07:00 - 18:00 Monday - Sunday
Thanks, Hungry Lion.
Without a picture or the product, it's difficult to determine the quality that was served to you. We've investigated your complaint with management in-store, but we were unable to find any issues that would have led to poor quality. We follow strict procedures to ensure our products are fresh and safe to eat. We will continue to monitor the quality and address any issues that come up.
If you have this experience again, please contact us immediately with a clear picture of your meal and receipt. We'll be happy to help! Alternatively, you may return it to the store.
You're welcome to reach out to us if you need further information.
Whatsapp: *** | Email: *** | Phone: ***
Office hours: 07:00 - 18:00 Monday - Sunday
Thanks, Hungry Lion.
Hungry Lion's reply21 Dec 2024, 10:06
Official
Hi Charles,
Without a picture or the product, it's difficult to determine the quality that was served to you. We've investigated your complaint with management in-store, but we were unable to find any issues that would have led to poor quality. We follow strict procedures to ensure our products are fresh and safe to eat. We will continue to monitor the quality and address any issues that come up.
If you have this experience again, please contact us immediately with a clear picture of your meal and receipt. We'll be happy to help! Alternatively, you may return it to the store.
You're welcome to reach out to us if you need further information.
Whatsapp: *** | Email: *** | Phone: ***
Office hours: 07:00 - 18:00 Monday - Sunday
Thanks, Hungry Lion.
Without a picture or the product, it's difficult to determine the quality that was served to you. We've investigated your complaint with management in-store, but we were unable to find any issues that would have led to poor quality. We follow strict procedures to ensure our products are fresh and safe to eat. We will continue to monitor the quality and address any issues that come up.
If you have this experience again, please contact us immediately with a clear picture of your meal and receipt. We'll be happy to help! Alternatively, you may return it to the store.
You're welcome to reach out to us if you need further information.
Whatsapp: *** | Email: *** | Phone: ***
Office hours: 07:00 - 18:00 Monday - Sunday
Thanks, Hungry Lion.
CK
Charles K's updateReviewer Update
21 Dec 2024, 13:30Dear Hello Peter,
Kindly close this ticket as I will take the issue to Mr Engelbrecht CEO of Shoprite Group and run it pass Mr Whitey Basson too.
Kindly close this ticket as I will take the issue to Mr Engelbrecht CEO of Shoprite Group and run it pass Mr Whitey Basson too.
CK
Charles K's update21 Dec 2024, 13:30
Reviewer Update
Dear Hello Peter,
Kindly close this ticket as I will take the issue to Mr Engelbrecht CEO of Shoprite Group and run it pass Mr Whitey Basson too.
Kindly close this ticket as I will take the issue to Mr Engelbrecht CEO of Shoprite Group and run it pass Mr Whitey Basson too.