GK
Geneva K

1 reviews | Active since Feb 2022

16 Mar 2022, 07:47

Meat was off

Good Morning i want to complain regarding the order that i made online ( Bolt food) i ordered Tuesday two and 4 spicy Zamba wings . only to find out that the zamba wings is off , the taste was horrible its like its been sitting there for a month or two.

I mean what can of service is this . This is is very shocking , am disappointed.

0
Replies (3)
Hungry Lion
Hungry Lion's reply16 Mar 2022, 09:38
Official
Hi Geneva, we apologise for your experience at our store. We value your feedback and want to look into this for you. Please reply with your contact details ,store name, receipt and picture of your meal if available. We will gladly come back to you.
Hungry Lion
Hungry Lion's reply16 Mar 2022, 11:21
Official
Hi, Geneva. This is a very serious concern. We'd appreciate it if you could send us a picture of your receipt, meal, and contact details on our Whatsapp number, ***, alternatively email: ***. Thanks. Team Hungry Lion
GK
Geneva K's update16 Mar 2022, 12:05
Reviewer Update
Thank you for you response .
I did chat to them on watsap as advised and i received a call back .

The Agent who called me apologized profusely and they offered me another zamba wing it mean.
I am still a bit disappointed though , But am just happy that Hungry Lion managed to sort out my query .

Thank you .