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NELISWA D
1 reviews | Active since Dec 2017
26 Feb 2025, 07:55
Hungry lion Watergate bad service and customer service
Omw, W Hungry lion Watergate is the worse and their staff. Got at Watergate 6.30pmto buy 15 peace and double burger. The service is bad only one cashier was in front when I went to her to ask to please ask for assistance to get another cashier because we have been standing for 30minutes. Only to be assisted to order at 7.15 pm. The lady manager is not professional at all not even updating people about their orders, we got our order at 20.20pm.When we got got home to find out half the chicken is not cooked enough it's red inside, the burger fillet is burned. This is not their 1st time to give bad service. If it was in my power I would close that shop it's pathetic
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Replies (2)
Hungry Lion's replyOfficial
26 Feb 2025, 11:38Hi Neliswa, thank you for reviewing our Watergate store.
We're sorry to see your experience was not a good one this time! We'd like to hear more about this so that we can look into it for you. One of our Customer Care Agents will contact you soon. Hopefully we can turn this around for you.
Kind regards,
Hungry Lion
We're sorry to see your experience was not a good one this time! We'd like to hear more about this so that we can look into it for you. One of our Customer Care Agents will contact you soon. Hopefully we can turn this around for you.
Kind regards,
Hungry Lion
Hungry Lion's reply26 Feb 2025, 11:38
Official
Hi Neliswa, thank you for reviewing our Watergate store.
We're sorry to see your experience was not a good one this time! We'd like to hear more about this so that we can look into it for you. One of our Customer Care Agents will contact you soon. Hopefully we can turn this around for you.
Kind regards,
Hungry Lion
We're sorry to see your experience was not a good one this time! We'd like to hear more about this so that we can look into it for you. One of our Customer Care Agents will contact you soon. Hopefully we can turn this around for you.
Kind regards,
Hungry Lion
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NELISWA D's updateReviewer Update
26 Feb 2025, 17:08Hi, Nandi is it possible to call back, you call from my sister's number, I've put my number on my profile
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NELISWA D's update26 Feb 2025, 17:08
Reviewer Update
Hi, Nandi is it possible to call back, you call from my sister's number, I've put my number on my profile