Hungry lion refund.

Good day

Hungry lion owes me R114 and failed to refund me after the turn around time. I have logged a query with the call centre and it’s been more than 24 hrs. They had asked me for proof on how my card was charged twice and I have already emailed them.

The service at the Greenacres branch in Port Elizabeth is absolutely terrible. The staff are uncultured and the manager failed to assist me.

I spoke to Thandeka at the call centre which is also unhelpful and failed to assist me in getting my query resolved timeously! I am extremely appalled at the service I have received , the agent told me that there are a lot of queries to attend to and I feel that is unacceptable because I too am a customer who needs my query resolved immediately.