SL
Sonia L
1 reviews | Active since Feb 2012
27 Oct 2023, 13:10
Hungry Lion - Parow (Online) disappointing
I ordered 3 burgers, a meal and extra chips this morning. I ordered for the first time on Mr Delivery App by Hungry Lion Parow. When the food was delivered, one burger and extra chips was missing. I called Mr Delivery and they refund me in my wallet. I am upset because Hungry Lion did not go through the trouble to call me for alternatives. This is also the first time ordering from Hungry Lion. I must say, I am very disappointed. Don't think I will order online, again. Thanks
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Hungry Lion's replyOfficial
27 Oct 2023, 13:44Hi Sonia,
We're sad to see your experience wasn't a good one. We're very sorry that your were disappointed with the service at our Parow store. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.
Hopefully, we can turn this around for you.
Best regards,
Team Hungry Lion
We're sad to see your experience wasn't a good one. We're very sorry that your were disappointed with the service at our Parow store. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.
Hopefully, we can turn this around for you.
Best regards,
Team Hungry Lion
Hungry Lion's reply27 Oct 2023, 13:44
Official
Hi Sonia,
We're sad to see your experience wasn't a good one. We're very sorry that your were disappointed with the service at our Parow store. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.
Hopefully, we can turn this around for you.
Best regards,
Team Hungry Lion
We're sad to see your experience wasn't a good one. We're very sorry that your were disappointed with the service at our Parow store. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.
Hopefully, we can turn this around for you.
Best regards,
Team Hungry Lion