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Sisanda N
1 reviews | Active since Mar 2024
25 Feb 2025, 18:54
Hungry lion Goven Mbeki branch services
I am so disappointed with the service I got at the Goven Mbeki. I order 2 Tuesdays 2 at 17:20. I wait for over an hour in order for me to receive my order, the manager Azola Kalala doesn’t have customer service he answered me as he please no apologies were made by him, after I enquired about my order and how long should I wait in order for recieve my order. Eventually I got my order at 18:37. The staff at Goven Mbeki including the manager needs to improve on how to treat customers.
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Hungry Lion's replyOfficial
26 Feb 2025, 07:28Hi Sisanda, thank you for reviewing our Mbeki Avenue store.
We're sorry to see your experience was not a good one this time! We'd like to hear more about this so that we can look into it for you. One of our Customer Care Agents will contact you soon. Hopefully we can turn this around for you.
Kind regards,
Hungry Lion
We're sorry to see your experience was not a good one this time! We'd like to hear more about this so that we can look into it for you. One of our Customer Care Agents will contact you soon. Hopefully we can turn this around for you.
Kind regards,
Hungry Lion
Hungry Lion's reply26 Feb 2025, 07:28
Official
Hi Sisanda, thank you for reviewing our Mbeki Avenue store.
We're sorry to see your experience was not a good one this time! We'd like to hear more about this so that we can look into it for you. One of our Customer Care Agents will contact you soon. Hopefully we can turn this around for you.
Kind regards,
Hungry Lion
We're sorry to see your experience was not a good one this time! We'd like to hear more about this so that we can look into it for you. One of our Customer Care Agents will contact you soon. Hopefully we can turn this around for you.
Kind regards,
Hungry Lion