KZ
Khuselo Z

1 reviews | Active since Jan 2026

27 Jan 2026, 19:05

Hungry Lion Festival Mall worst experience

The worst service and food ever. Last week I bought food and it took me 2 hours, today I bought food but it tasted like it was made 3 days ago, the staff is always ready to go home. Never buying from Hungry Lion Festival Mall

0
Replies (1)
Hungry Lion
Hungry Lion's reply28 Jan 2026, 12:31
Official
Hi Khuselo,

We are sorry to hear that our product did not meet your expectations this time and We apologise for the slow service at our store. This is unacceptable.. Your feedback is invaluable to us, and we have escalated the matter to our store management to ensure we address these concerns and improve our offerings. We take pride in providing quality products and strive to enhance our customer experience continually. 

Thank you for bringing this to our attention. If you have any further suggestions or feedback, please feel free to share. 

We appreciate your continued support and look forward to serving you better in the future.

Best regards,