PH
Phakama H

1 reviews | Active since Aug 2021

10 May 2022, 17:26

Hungry Lion Bellville Middestad Mall

I bought a meal at Hungry Lion in Bellville Middestad Mall, I was assisted by Micaylin. I sat down for my meal and started eating, I had a mini loaf, as I was biting it had dirty mark inside and the colour was green and black I couldn't finish my meal. I reported to Micaylin and she went to the back to call her manager who came 20minutes later, no apology from Micaylin and the manager in charge only cared about herself that she is running late to knock and only apologized and she knocked off and got out of the door. I saw lack of skill,customer service and how they handled the situation was very rude and careless about the customers. The manager's name is Busisiwe Mangxaba and when I asked for the manager's name Micaylin did not wanted to give it to me and I got the name from someone else who was not even there. I will never recommend any of my family members to go to hungry lion in Bellville. 😡😡😡

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