TS
Thabang S
1 reviews | Active since Feb 2023
01 Feb 2024, 19:44
Hungry Lion at Sam Ntuli Complaint
I am at Sam Ntuli as I type this !!I am truly dissatisfied and angry, I drove 31 minutes from my house to buy 3 triple big boss meals and one Unicorn Sunday for my baby… I am being told the chicken fillet is finished?????!!! But the screen is advertising the content what is that????? The shop closes at 8pm …. They are telling me they don’t have any burgers!!!!!!! They are also telling me that the ice cream machine is being washed, whilst I saw a customer when I was on the queue going out with the ice cream!!!! It’s like the stuff us chasing people away and money away cause they want to close. What kind of service is this? I passed so many restaurants for such big nonsense … just to get a 4 piece? Wow
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Replies (1)Hungry Lion's replyOfficial
02 Feb 2024, 09:46Hi Thabang,
We're sad to see your experience wasn't a good one. We're very sorry that your were disappointed with the service at our Sam Ntuli store. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.
Hopefully, we can turn this around for you.
Best regards,Team Hungry Lion
We're sad to see your experience wasn't a good one. We're very sorry that your were disappointed with the service at our Sam Ntuli store. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.
Hopefully, we can turn this around for you.
Best regards,Team Hungry Lion
Hungry Lion's reply02 Feb 2024, 09:46
Official
Hi Thabang,
We're sad to see your experience wasn't a good one. We're very sorry that your were disappointed with the service at our Sam Ntuli store. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.
Hopefully, we can turn this around for you.
Best regards,Team Hungry Lion
We're sad to see your experience wasn't a good one. We're very sorry that your were disappointed with the service at our Sam Ntuli store. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.
Hopefully, we can turn this around for you.
Best regards,Team Hungry Lion
