humiliated by a shift manager

On the 30/04/2022 went to Zevenwacht mall to get few items and to my surprise the was a Hungry lion and decided to get supper. I purchased the 7 piece meal and it was processed at 18:16 to be exact and proceeded to wait and little did i know i was going to wait for more than 25 minutes to get my order and i decided to approach the counter as i have been waiting way to long. A shift manager named Rowina was giving orders out and as i was about to ask for my order she called my order number however i was busy on my cell phone so the receipt fell on the counter , she said in her exact words " yhoo why i are you rude", in disbelief i stood there quite and shocked as she is screaming in front of other customers and she continued to make remarks that i threw the receipt as if i am throwing some rotten food. i was still in shock and i asked what does she mean i was rude still calm as i was really shocked. She continued to say you are very rude and she literally slide my order on the counter. I wanted to know her name and she continued with remarks and walked away . My problem she made those remarks without being provoked and with the poor service of waiting for more than 25 minutes and she had to humiliate and embarrass me in front of other customers and walk away like she owns the store. I need clarity as why i was called rude and humiliated or that is how Hungry lion is Zevenwacht treat their customers