Horrible service

Yesterday I went to buy Tuesday 2 special , the cashier Gcobisa Maku said that the EFT machine is not working . She said she is tired and the machine is slow , so she turned the EFT machine off . So many customer were turned away because they didn't have cash. I was forced to pay cash, then waited more than 30 minuted for my order . Order were ready packed but there was no one to read them out to us . I asked the cashier to call a manager (Brian Minnaar) for me .He did not even come to hear what I was about to say , he went to read out the orders . Very disappointing poor service especially from the manager , he didn't even apologize for the delay . His response was that he was busy , when i complained to him .