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Thobile M
1 reviews | Active since Jun 2022
28 Aug 2026, 17:29
Horrible experience
I just had a very bad customer service with hungryLion at Carlton center. I bought food at 16:00 was told yo wait for 30min for my order which was not a problem, when I went to collect it was a back an forth...only to find my order was wrongfully given to someone else. Had to wait another 30min which was now a full hour and some minutes with no Sorry or anything.
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Replies (2)0
Replies (2)
Hungry Lion's replyOfficial
15 Sept 2026, 11:09Hi, Thobile. We apologise for the delay and for our late response. We have taken this up with the store team to ensure that we attend to our customers quickly and communicate effectively. We will reach out to you to confirm. Thanks
Hungry Lion's reply15 Sept 2026, 11:09
Official
Hi, Thobile. We apologise for the delay and for our late response. We have taken this up with the store team to ensure that we attend to our customers quickly and communicate effectively. We will reach out to you to confirm. Thanks
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Thobile M's updateReviewer Update
15 Sept 2026, 11:25I wil be waiting, if they deny then I believe footage from that day has to be retrieved. The store manager needs to be taught more about Management
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Thobile M's update15 Sept 2026, 11:25
Reviewer Update
I wil be waiting, if they deny then I believe footage from that day has to be retrieved. The store manager needs to be taught more about Management