PN
Pholisa N
1 reviews | Active since Dec 2025
17 Dec 2025, 19:31
Horrible customer service/ service delivery
I have never been so frustrated in my life. After paying for a meal, I was forced to wait over 50 minutes trying to get a refund because of your failure to deliver. The manager was useless and just kept stalling. The moral of the story? If you come here, expect to be ****** of your time and money. I left the store without my refund AND without my food. Disgusting way to treat a paying customer
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Replies (1)
Hungry Lion's replyOfficial
22 Dec 2025, 11:53Hi Pholisa,
We're sad to see your experience wasn't a good one. We're very sorry that your were disappointed with the service at our Parow Centre store. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.
Hopefully, we can turn this around for you.
Best regards,Team Hungry Lion
We're sad to see your experience wasn't a good one. We're very sorry that your were disappointed with the service at our Parow Centre store. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.
Hopefully, we can turn this around for you.
Best regards,Team Hungry Lion
Hungry Lion's reply22 Dec 2025, 11:53
Official
Hi Pholisa,
We're sad to see your experience wasn't a good one. We're very sorry that your were disappointed with the service at our Parow Centre store. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.
Hopefully, we can turn this around for you.
Best regards,Team Hungry Lion
We're sad to see your experience wasn't a good one. We're very sorry that your were disappointed with the service at our Parow Centre store. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.
Hopefully, we can turn this around for you.
Best regards,Team Hungry Lion