HORRIBLE CUSTOMER CARE

I had an issue with receiving 20 wings instead of 30. I then DM's Hungry Lion on Twitter. I received a call from Nandipha Bongo who just asked me when will I be able to collect the rest of my wings. No apology no care whatsoever regarding what I went through with the service at this place. She was so rude that time she is the one that is employed to solve my complaint. I told her that her customer service was not great, still she answered arrogantly. I have let Hungry Lion know about this experience but it seems they do not care one bit. Clearly they just care about our money and not ensuring that the customer receives a great experience. I am extremely upset. When I asked her how this could have happened she asked me how should she know she doesn't work at the branch. I then asked her isn't now I am left wondering why did she call me. Because she thinks I am hungry for just 10 wings?? oh babygirl I can afford my own wings I just don't appreciate being ****med and inconvenienced. Don't go around disrespecting people you don't know