sT
steve T

1 reviews | Active since Jan 2021

15 Jan 2025, 21:40

Gross dissapoint about Hungry Lion outlets in Randfontein

I was at the newly opened Hungry Lion in Umphakhathi Mall (Mohlakeng) around 07:05 and the manager Neo refused to sell food for me and my daughter. She said they are closed however it was written on the door ,trading hrs 09:00-20:00 Mon -Fri,i asked her to explain and asked why are they deceiving customers and she could nit give a reasonable explanation,especially as a manager..They could not budge until we had to leave the store to go and look for food elsewhere,They might as well close,they are less than 2 months old in service but already starting very badly with poor service,deception and arrogance. Im very angry they wasted my time and petrol and my daughter wanted that after the 1st day at school. It is also the same as the one in Village square in Randfonyein it was also closed at 19:00 when we alternatively went to Umphakhathi mall...These outlets are useless we might as well go back to support the one in Protea Glen even if its far but its reliable and their food is fresh,the owner did a research before operating the outlet.

0
Replies (1)
Hungry Lion
Hungry Lion's reply16 Jan 2025, 16:36
Official
Hi Steve, thank you for reaching out to us

We're sorry to see your experience was not a good one this time! We'd like to hear more about this so that we can look into it for you. One of our Customer Care Agents will contact you soon. Hopefully we can turn this around for you.

Kind regards,
Hungry Lion