Getting better and b...

Hi Jace,
 
Thank you for reaching out to us.
 
We've received your complaint and we apologise for your experience at our store. 
 
We value your concerns, therefore, we will address the service issue with our management team in-store to put corrective measures in place. 
 
We have your email address and we will be in touch for additional information to investigate the matter further.
 
Thank you for your feedback and support. 
 
Kind Regards,

Ntombekhaya  | Customer Care