Fridge Chips

I am currently at Hungry Lion in Piketberg worst service I received in my life I love Hungry Lions food very much and my kids enjoy it but we received pathetic service waited long for food and best of all we got cold chips with chicken it was so cold as if it comes out of a fridge but the other chips was so hot we were unable to eat immediately I took just and chicken back because we were sitting there we received no apology just sour confused faces no manager came out to apologize for the inconvenience and that could have been left over chips that was kept in their fridge