SM
Sphiwe M

1 reviews | Active since Sept 2026

04 Sept 2026, 16:28

Fast food that’s just slower than a snail

Absolute disaster at Hungry Lion Germiston.

I have been waiting for my order for 1 hour and 30 minutes, with absolutely no sense of urgency or customer service.

The queue is extremely long, orders are taking forever, and the staff seem completely unconcerned about the situation. There is no communication, no apology, and seemingly no effort to get things moving.

This is incredibly disappointing. Customers should not have to wait 1½ hours for a fast-food order while staff show no urgency whatsoever.

Hungry Lion Germiston, this level of service is unacceptable.

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Replies (1)
Hungry Lion
Hungry Lion's reply11 Sept 2026, 09:24
Official
Hi Sphiwe, thank you for getting in touch. Apologies for the experience you had at our store. Our customer care team will get in touch with you.