PN
Phumzile N
1 reviews | Active since Oct 2022
07 Dec 2022, 20:28
Disservice
I was disserviced by a teller named Fundiswa at Hungry Lion Metlife in King Williams Town. She ignored me deliberately while I was making an order because she was talking to an old time friend who just entered the shop. When I reflected on her behavior, she gave me an attitude and told me that if I don't repeat the order, she will continue to talk to her old time friend. She immediately returned her attention to the friend and ignored me.
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Replies (1)Hungry Lion's replyOfficial
08 Dec 2022, 16:13Hi Phumzile,
We apologise about your experience at our Metlife Mall store. This is not part of our service standards and will be sure to look into this for you. One of our Customer Care Agents will be in touch with you shortly to hear more about this.
Best regards,
Hungry Lion
We apologise about your experience at our Metlife Mall store. This is not part of our service standards and will be sure to look into this for you. One of our Customer Care Agents will be in touch with you shortly to hear more about this.
Best regards,
Hungry Lion
Hungry Lion's reply08 Dec 2022, 16:13
Official
Hi Phumzile,
We apologise about your experience at our Metlife Mall store. This is not part of our service standards and will be sure to look into this for you. One of our Customer Care Agents will be in touch with you shortly to hear more about this.
Best regards,
Hungry Lion
We apologise about your experience at our Metlife Mall store. This is not part of our service standards and will be sure to look into this for you. One of our Customer Care Agents will be in touch with you shortly to hear more about this.
Best regards,
Hungry Lion
