NH
Nicole H

1 reviews | Active since Nov 2023

14 Nov 2023, 09:28

DISGUSTING STAFF AND SERVICE

Disgusted in the service i received at Hungry Lion Adderly Street,The cashier got my order wrong i was standing waiting for very long for my food,when the food came the order was wrong and they did not add my chips,i specifically asked for 3 Big boss burger meals but got something else instead.When approaching the cashier about the mistake she laughed in my face while i was speaking to her,I spoke to the manager who tried to convince me too leave with the wrong order as there is a waiting time on fillets,i ended uo waiting an additional 45 minutes for my food.The manager did not even reprimand the cashier for her rudeness,DISGUSTING ,HUNGRY LION ADDERLY STREET WILL NEVER SEE ME AGAIN

0
Replies (1)
Hungry Lion
Hungry Lion's reply14 Nov 2023, 14:24
Official
HI Nicole,

We're sorry to see you had a disappointing experience at our Adderley Street store. We'd like to hear more about this so that we address this matter. One of our customer care agents will contact you to assist you. 

Best regards,
Hungry Lion