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Ditshewane M

1 reviews | Active since Feb 2020

23 Nov 2023, 15:53

Disgusting Service at Hungry Lion Sam Ntuli by Zodwa.

Unpleasant, disgusting and irritating service I received from Sam Ntuli Mall Hungry lion from Zodwa. The cashier firstly has a stinking attitude with no customer service or whatsoever instead she kept on skipping my order and proceeded with other orders that came after me. I waited for 40mins for the order. When I asked about my order she continued as if nothing happened instead she ignored me and started singing. I asked for the manager and she pretended as if she doesn’t hear me and ended up calling the manger. If this is how you treat your customers I am really gutted by all of this.

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Replies (1)
Hungry Lion
Hungry Lion's reply24 Nov 2023, 16:04
Official
Hi Ditshewane, 

Thank you for your feedback and for sharing your experience with us.

We apologise about the service at our Sam Ntuli store and will be sure to address the matter. One of our Customer Care Agents will contact you to assist you.

Kind regards,
Hungry Lion