Disgusting service

The midrand store has no customer service etiquette.Half the time the store ia closed.How is this ?the other stores around them are open.They have 1 person assisting customers from taking the orders to packing the orders.we sometimes wait half an hour for our order.Further to this customers are not advised of the promotions. Pathetic useless service The staff they are rude and arrogant. If this is the way to your staff behaves it just shows that we as customers are not valued.