Disgusting customer service from Hungry lion JHB Inner

I received the most disgusting customer service from the manager or supervisor of Hungry Lion JHB Inner. I specified when I placed my order that I wanted a side breast and drumstick and the cashier said okay, when I collected my order I found that they put something different. I asked for them to change and put what I requested, the so called manager or supervisor rude lady put the wrong thing again. When I asked them to correct it, they said it's the procedure. I asked for a senior given that I was not told that when I placed my order, the rude lady was called. Firstly she didn't greet me and when I tried to tell her my query she said "just ask for the pieces you want and stop complaining". I tried to tell her what I take issue with she just walked away.

Hungry Lion if these are the kind of leaders that you employ clearly you don't take your business seriously. Customer service should be something prioritised on. If you do address her and she disputes this. Contact me on ***, I am willing to rely this even in her presence. If you not sure of who she is, ask who was in charge on this day. She was wearing a grey golf t-shirt, she looks like she is in her mid forties. My order number was 1490, taxi invoice number ***