Disgusted

I was extremely disappointed in hungry lion I bought 6x double big boss burgers at Westgate mall in Mitchell's plain for my family for supper we took it home as we live near to the mall while my daughter and son was eating they told me that while they biting there comes a string out that looks like hair I said maybe it's the hair of the brush they use to marinade I was so upset as I still covered after I looked self and saw the long string of hair that came out of my children's burgers I immediately took pics and send it to hungry lions head office but the worst part is they still haven't gotten back to me with no apologies what so ever I used to love hungry lion but I will not see them the same again at first I was disappointed now I'm angry as well they are not just filthy but unprofessional aswell