SG
Somila G
1 reviews | Active since Jan 2025
16 Jan 2025, 19:41
Disappointing Experience with Recent Order
Good day
I hope this message finds you well. I would like to share my recent experience with Hungry Lion at their Bayside location in Cape Town, as it has left me quite disappointed.
I placed an order that arrived incomplete, which was frustrating in itself. When I raised this issue with the delivery driver, he was quite rude and informed me that he only received what was provided by Hungry Lion. This interaction has affected my enjoyment of the meal I paid full price for.
I believe it's important to raise these concerns to help improve customer experiences. Thank you for your attention to this matter.
Best regards, [Somila Gogoba [***]
Helpful (0)
Replies (1)0
Replies (1)Hungry Lion's replyOfficial
17 Jan 2025, 10:14Hi Somila, thank you for reaching out to us
We're sorry to see your experience was not a good one this time! We'd like to hear more about this so that we can look into it for you. One of our Customer Care Agents will contact you soon. Hopefully we can turn this around for you.
Kind regards,
Hungry Lion
We're sorry to see your experience was not a good one this time! We'd like to hear more about this so that we can look into it for you. One of our Customer Care Agents will contact you soon. Hopefully we can turn this around for you.
Kind regards,
Hungry Lion
Hungry Lion's reply17 Jan 2025, 10:14
Official
Hi Somila, thank you for reaching out to us
We're sorry to see your experience was not a good one this time! We'd like to hear more about this so that we can look into it for you. One of our Customer Care Agents will contact you soon. Hopefully we can turn this around for you.
Kind regards,
Hungry Lion
We're sorry to see your experience was not a good one this time! We'd like to hear more about this so that we can look into it for you. One of our Customer Care Agents will contact you soon. Hopefully we can turn this around for you.
Kind regards,
Hungry Lion
