Disappointed with the service received at this establishment at Hungry Lion Phoenix Plaza

I went to Hungry Lion at the Phoenix plaza on the 05/10/2025 after church and i took my whole family to enjoy a meal at this establishment and i received such poor service , firstly the lady who took my order was talking to her friend and i kept repeating my order to her and the waiting time for the meal is ridiculous and when i did receive my meal i did not receive the chips for my 6 meals and the queue was so long that i stood there over 15 minutes just to speak to someone who works there to tell them that i did not receive the 6 chips with my meal and we are dining in and my family were hungry because we waited so long for the meal and we had to wait additional time for chips i am so disappointed with the service that i received