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Mhitta P
1 reviews | Active since Jun 2018
08 Mar 2024, 18:50
Customer safety
I lost my plastic bag full of meat instore. I was waiting for my order. The lady wanted to clean she asked us to move to the other side. We moved and I left my plastic by mistake. When I remembered it was gone. I spoke to the manager (Nompumelelo) at King williams town branch about the incident. She told me that there's nothing the store can do. I was so shocked that the store doesn't have cameras. The way I love hungry Lion I don't think I will be able to go at the store ever again. I'm so disappointed that store don't care about customers safety. I don't know how we going to survive this month because it was my last money I bought groceries with. I'm hurt right now
Helpful (0)
Replies (3)0
Replies (3)Hungry Lion's replyOfficial
09 Mar 2024, 08:33Hi Mhitta Puti
We're sorry to see you did not have a good experience at our (store name) store. We'd like to turn this around for you! One of our customer care agents will contact you soon.
Regards: Customer Care
We're sorry to see you did not have a good experience at our (store name) store. We'd like to turn this around for you! One of our customer care agents will contact you soon.
Regards: Customer Care
Hungry Lion's reply09 Mar 2024, 08:33
Official
Hi Mhitta Puti
We're sorry to see you did not have a good experience at our (store name) store. We'd like to turn this around for you! One of our customer care agents will contact you soon.
Regards: Customer Care
We're sorry to see you did not have a good experience at our (store name) store. We'd like to turn this around for you! One of our customer care agents will contact you soon.
Regards: Customer Care
MP
Mhitta P's updateReviewer Update
12 Mar 2024, 16:28I received a call from a customer service agent the following day. She promised to call me back after speaking to the manager. I haven't received a call back till today.
MP
Mhitta P's update12 Mar 2024, 16:28
Reviewer Update
I received a call from a customer service agent the following day. She promised to call me back after speaking to the manager. I haven't received a call back till today.
Hungry Lion's replyOfficial
12 Mar 2024, 17:56Hi Mhitta,
We're sad to see your experience wasn't a good one. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.
Hopefully, we can turn this around for you.
Best regards,
Team Hungry Lion
We're sad to see your experience wasn't a good one. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.
Hopefully, we can turn this around for you.
Best regards,
Team Hungry Lion
Hungry Lion's reply12 Mar 2024, 17:56
Official
Hi Mhitta,
We're sad to see your experience wasn't a good one. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.
Hopefully, we can turn this around for you.
Best regards,
Team Hungry Lion
We're sad to see your experience wasn't a good one. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.
Hopefully, we can turn this around for you.
Best regards,
Team Hungry Lion
