AS
Asanda S
1 reviews | Active since Aug 2021
07 Dec 2024, 10:30
Complaint
I am very disappointed with your service at Hungry lion kenako Mall.. the service is very bad and they always delay orders because the staff is busy chatting while we waiting for our orders, their customer service lacks and they don’t know how to treat people. I have decided that I will never ever visit Hungry lion ever again, including my family today I had to ask for my refund after waiting for over 40 minutes for my order while the shop is empty and they had the audacity to say that they forgot to prepare my order I have to wait for another 10 minutes. I am very disappointed
Helpful (0)
Replies (1)0
Replies (1)Hungry Lion's replyOfficial
07 Dec 2024, 12:20Hi Asanda, thank you for your feedback.
We're sorry to see your experience was not a good one this time! We'd like to hear more about this so that we can look into it for you. One of our Customer Care Agents will contact you soon. Hopefully we can turn this around for you.
Kind regards,
Hungry Lion
We're sorry to see your experience was not a good one this time! We'd like to hear more about this so that we can look into it for you. One of our Customer Care Agents will contact you soon. Hopefully we can turn this around for you.
Kind regards,
Hungry Lion
Hungry Lion's reply07 Dec 2024, 12:20
Official
Hi Asanda, thank you for your feedback.
We're sorry to see your experience was not a good one this time! We'd like to hear more about this so that we can look into it for you. One of our Customer Care Agents will contact you soon. Hopefully we can turn this around for you.
Kind regards,
Hungry Lion
We're sorry to see your experience was not a good one this time! We'd like to hear more about this so that we can look into it for you. One of our Customer Care Agents will contact you soon. Hopefully we can turn this around for you.
Kind regards,
Hungry Lion
