mT
mmarona T
1 reviews | Active since Jul 2021
31 Aug 2026, 17:10
complain
Hungry lion at Harrison and Kerk in Johannesburg is currently running a R50 special that they have advertised, they advertised a sticky wing combo for R50, I was on the queue for 30min only to be told the special that the special that I want is not on the system so they are not selling it. why is Hungry lion advertising specials that are not selling, I waisted my lunch break waiting for something that they are not selling. The cashier was rude and asked her to call the manager and the manger also said they not selling it because it is not on the system and must not waist his time and he walked away. they don't even have name tags on you can't see who is helping you.
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Replies (2)
Hungry Lion's replyOfficial
08 Sept 2026, 08:38Hi Mmarona,
Please accept our sincere apologies for the delay in our response and for your frustrating experience at our store.
Wasting your lunch break in a queue, being denied an advertised R50 special due to a system issue, and facing rude, unprofessional behavior from both the cashier and manager is completely unacceptable. We also acknowledge your concern regarding the lack of visible name tags.
Your feedback has been escalated to the area manager to address the system error, correct the staff behavior, and ensure our uniform policies are strictly enforced. Thank you for bringing this to our attention so we can fix it.
You are welcome to inbox us on *** if you need further information. Your reference number is: HL-3RJA
Please accept our sincere apologies for the delay in our response and for your frustrating experience at our store.
Wasting your lunch break in a queue, being denied an advertised R50 special due to a system issue, and facing rude, unprofessional behavior from both the cashier and manager is completely unacceptable. We also acknowledge your concern regarding the lack of visible name tags.
Your feedback has been escalated to the area manager to address the system error, correct the staff behavior, and ensure our uniform policies are strictly enforced. Thank you for bringing this to our attention so we can fix it.
You are welcome to inbox us on *** if you need further information. Your reference number is: HL-3RJA
Hungry Lion | Customer Care
Hungry Lion's reply08 Sept 2026, 08:38
Official
Hi Mmarona,
Please accept our sincere apologies for the delay in our response and for your frustrating experience at our store.
Wasting your lunch break in a queue, being denied an advertised R50 special due to a system issue, and facing rude, unprofessional behavior from both the cashier and manager is completely unacceptable. We also acknowledge your concern regarding the lack of visible name tags.
Your feedback has been escalated to the area manager to address the system error, correct the staff behavior, and ensure our uniform policies are strictly enforced. Thank you for bringing this to our attention so we can fix it.
You are welcome to inbox us on *** if you need further information. Your reference number is: HL-3RJA
Please accept our sincere apologies for the delay in our response and for your frustrating experience at our store.
Wasting your lunch break in a queue, being denied an advertised R50 special due to a system issue, and facing rude, unprofessional behavior from both the cashier and manager is completely unacceptable. We also acknowledge your concern regarding the lack of visible name tags.
Your feedback has been escalated to the area manager to address the system error, correct the staff behavior, and ensure our uniform policies are strictly enforced. Thank you for bringing this to our attention so we can fix it.
You are welcome to inbox us on *** if you need further information. Your reference number is: HL-3RJA
Hungry Lion | Customer Care
mT
mmarona T's updateReviewer Update
15 Sept 2026, 11:35Thank you for the response
mT
mmarona T's update15 Sept 2026, 11:35
Reviewer Update
Thank you for the response