MD
Mfusi D

1 reviews | Active since Mar 2020

15 Sept 2025, 11:32

Clear Communication needed Hungry Lion

Disappointed that your stores aren't clearly communicating the cashless policy to customers. Today I witnessed 6 people turned away, including elderly pensioners who came with cash expecting to buy food. This policy needs to be prominently displayed in ALL your advertising and store signage so customers know before they travel to your location. Many older customers rely on cash and deserve advance notice of payment requirements. Please do better in communicating this change to serve all your customers fairly. #CustomerService #Accessibility

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