JW
John W
1 reviews | Active since Nov 2013
19 Mar 2026, 12:49
Chicken not to standard
Today just after midday I purchased three bite two meals which one was spicy,only one of those purchased was satisfactory. The spicy one though seem to have been chicken thats not fit to be served as a normal non spice meal.I am very unhappy with the food I had to pay for,this is also not the first time it has happened. To be selling food that is not in my opinion satisfactory they need to re look at what they sell to the community.Very unhappy customer, I took photos of the chicken I was sold
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Replies (1)
Hungry Lion's replyOfficial
24 Mar 2026, 13:24Hi John,
Thank you for reaching out to us.
We've received your complaint and we apologise for your experience at our Bishop Lavis store.
Our customers are our number one priority and we take pride in our service, we are disappointed to learn about this. We value your concerns, therefore, we have addressed the product quality issue with our management team in-store to put measures in place.
You're welcome to reach out to us if you need further information.
Email: *** | Phone: ***.
Office hours: 08:00 - 18:00 Monday - Sunday.
Thank you for your feedback and support.
Kind regards,
Ntombekhaya | Customer Care
Thank you for reaching out to us.
We've received your complaint and we apologise for your experience at our Bishop Lavis store.
Our customers are our number one priority and we take pride in our service, we are disappointed to learn about this. We value your concerns, therefore, we have addressed the product quality issue with our management team in-store to put measures in place.
You're welcome to reach out to us if you need further information.
Email: *** | Phone: ***.
Office hours: 08:00 - 18:00 Monday - Sunday.
Thank you for your feedback and support.
Kind regards,
Ntombekhaya | Customer Care
Hungry Lion's reply24 Mar 2026, 13:24
Official
Hi John,
Thank you for reaching out to us.
We've received your complaint and we apologise for your experience at our Bishop Lavis store.
Our customers are our number one priority and we take pride in our service, we are disappointed to learn about this. We value your concerns, therefore, we have addressed the product quality issue with our management team in-store to put measures in place.
You're welcome to reach out to us if you need further information.
Email: *** | Phone: ***.
Office hours: 08:00 - 18:00 Monday - Sunday.
Thank you for your feedback and support.
Kind regards,
Ntombekhaya | Customer Care
Thank you for reaching out to us.
We've received your complaint and we apologise for your experience at our Bishop Lavis store.
Our customers are our number one priority and we take pride in our service, we are disappointed to learn about this. We value your concerns, therefore, we have addressed the product quality issue with our management team in-store to put measures in place.
You're welcome to reach out to us if you need further information.
Email: *** | Phone: ***.
Office hours: 08:00 - 18:00 Monday - Sunday.
Thank you for your feedback and support.
Kind regards,
Ntombekhaya | Customer Care