SD
Skhumbuzo D
1 reviews | Active since Jul 2014
26 Jan 2023, 15:34
Bad service (Hungry Lion Somerset mall)
I received terrible service yesterday from a lady (her name is Zinzi as per til slip) on the till she was unfriendly and showed no interest in serving me. When I requested 15 piece chicken and make it half of Spicy she became annoyed and impatient since 15 was an odd number. When I checked the chicken when I was at home it was all spicy contrary to what I requested
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Replies (2)
Hungry Lion's replyOfficial
26 Jan 2023, 16:48Hi Skhumbuzo
Thank you for taking our call. As discussed we will be reporting this matter to the Branch Manager of the Somerset Mall store and advise them of your experience in the store. We apologise for the type of service experienced as this is not our Hungry Lion way. Thank you for your feedback.
Kind regards.
Hungry Lion Customer Care
Thank you for taking our call. As discussed we will be reporting this matter to the Branch Manager of the Somerset Mall store and advise them of your experience in the store. We apologise for the type of service experienced as this is not our Hungry Lion way. Thank you for your feedback.
Kind regards.
Hungry Lion Customer Care
Hungry Lion's reply26 Jan 2023, 16:48
Official
Hi Skhumbuzo
Thank you for taking our call. As discussed we will be reporting this matter to the Branch Manager of the Somerset Mall store and advise them of your experience in the store. We apologise for the type of service experienced as this is not our Hungry Lion way. Thank you for your feedback.
Kind regards.
Hungry Lion Customer Care
Thank you for taking our call. As discussed we will be reporting this matter to the Branch Manager of the Somerset Mall store and advise them of your experience in the store. We apologise for the type of service experienced as this is not our Hungry Lion way. Thank you for your feedback.
Kind regards.
Hungry Lion Customer Care
SD
Skhumbuzo D's updateReviewer Update
26 Jan 2023, 21:03Thank you for a quick response in dealing with the matter. It's appreciated
SD
Skhumbuzo D's update26 Jan 2023, 21:03
Reviewer Update
Thank you for a quick response in dealing with the matter. It's appreciated