Bad service every time I go to this branch

Staff is forever slow No urgency at the cash desk to the kitchen to giving out orders

They have no customer service nor etiquette

Etiquette is very important in a business especially food services

The shift supervisor or manager needs to be check in with especially for better training and development

They are forever playing Speaking loud isiXhosa Customers would be queuing and they won’t communicate What the problem is or why the service is slow

Cashiers need to be trained how to speak and to properly address customers You don’t get greeted than they get your order wrong get angry if you turn back for the order to be fixed

Get other management in this franchise as they lack leadership and direction