SH
Shahima H

1 reviews | Active since Jan 2022

01 Feb 2025, 17:13

BAD SERVICE!!!

On the 1st of feb 2025 @ 16:39, I purchased 2 sundae's at Hungry Lion Bayside Mall. I waited an entire 20 minutes, the machine was not working and could not make ice creams. I asked for a refund and they simply refused. While more other customers were waiting and getting impatient. @ 17:03, I left the store and went to KFC instead. Where I got instant service and paid less. I am currently walking with a slip that I paid for but got no service rendered.

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Replies (1)
Hungry Lion
Hungry Lion's reply01 Feb 2025, 17:57
Official
Hi Shahima👋 Thanks for reaching out to us. 

We're sorry to see your experience was not a good one this time! We'd like to hear more about this so that we can look into it for you. One of our Customer Care Agents will contact you soon.