1 reviews | Active since Aug 2024
Bad service and unprofessional manager
I was at the Somerset West branch on Wednesday the 7th of August 2024.I bought a dipped icecream and pain with a R50 note and waited for my change and the cashier said to me a will wait as she has no coins in her cash register and I decided to enjoythe ice cream while I wait for my change. After I finished my treat and approach the cashier for my change, she just told me to wait as she dont have coins and it was about a half and hour later.I waited another 10 minutes and requested to speak with the manager. He eventually arrived and I explained to him my predicament and he just gave me a blunt stare and vaguely apologized and gave me my change and looked annoyed that I was still standing there.He did not speak to the cashier for her unprofessional behaviour. His conduct was extremely unprofessional and disrespectful toward me. I do not wish to support that particular establishment in the foreseeable future as it's the first time that I was treated so bad as I am a long term customer of Hungry Lion
We're sorry to see your experience was not a good one this time! We'd like to hear more about this so that we can look into it for you. One of our Customer Care Agents will contact you soon. Hopefully we can turn this around for you.
Kind regards,
Hungry Lion
We're sorry to see your experience was not a good one this time! We'd like to hear more about this so that we can look into it for you. One of our Customer Care Agents will contact you soon. Hopefully we can turn this around for you.
Kind regards,
Hungry Lion
