EM
Elias M

1 reviews | Active since Apr 2022

28 Dec 2022, 10:53

Bad service and nevermind attitude

Was at hungry lion yesterday, trying to buy some ice creams. So I had a two hundred note and was told by the cashier that she does not have change and she will be unable to assist me. So then I asked for the supervisor or manager who is in charge of the shift and then the Manger/supervisor then told me the very same and also added that if I wanted to be assisted I should go outside the shop and ask for change at the taxi driver. Was so surprised also with the attitude that I got from the Manager/supervisor she gave me a nevermind attitude,which is bad for the franchise and as for the experience I got I don't think I will ever buy at that branch again.

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Replies (1)
Hungry Lion
Hungry Lion's reply30 Dec 2022, 18:14
Official
Dear Elias Mogashoa

We're sad to see your experience wasn't a good one. We're very sorry that you were disappointed with your experience at our Ngoyi store. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.

Hopefully, we can turn this around for you.

Best regards,
Team Hungry Lion