ND
Nompumelelo D
1 reviews | Active since Nov 2024
13 Sept 2026, 13:57
Bad service
[Senzo Mtshali] the guy whom he gave my order he refuse to give me a tomato sauce when I ask him the reason he said "BECAUSE I SAID SO AND BECAUSE I WORK HERE" he spoke in a dismissive tone,left me waiting for 38 minutes without acknowledgement
Helpful (0)
Replies (2)0
Replies (2)
Hungry Lion's replyOfficial
14 Sept 2026, 11:32Hi Nompumelelo,
Thank you for bringing this to our attention. We are genuinely sorry to hear about your experience. Being spoken to in a dismissive manner and waiting 38 minutes without an update or basic assistance is completely unacceptable and does not reflect the standard of service we aim to provide.
We take feedback like this very seriously and would like to investigate this incident with the team involved to ensure it is addressed immediately.
May we please have your permission to call you directly to discuss this further and get a few more details about your visit? If so, please let us know the best time to reach you on call.
Hungry Lion | Customer Care
Thank you for bringing this to our attention. We are genuinely sorry to hear about your experience. Being spoken to in a dismissive manner and waiting 38 minutes without an update or basic assistance is completely unacceptable and does not reflect the standard of service we aim to provide.
We take feedback like this very seriously and would like to investigate this incident with the team involved to ensure it is addressed immediately.
May we please have your permission to call you directly to discuss this further and get a few more details about your visit? If so, please let us know the best time to reach you on call.
Hungry Lion | Customer Care
Hungry Lion's reply14 Sept 2026, 11:32
Official
Hi Nompumelelo,
Thank you for bringing this to our attention. We are genuinely sorry to hear about your experience. Being spoken to in a dismissive manner and waiting 38 minutes without an update or basic assistance is completely unacceptable and does not reflect the standard of service we aim to provide.
We take feedback like this very seriously and would like to investigate this incident with the team involved to ensure it is addressed immediately.
May we please have your permission to call you directly to discuss this further and get a few more details about your visit? If so, please let us know the best time to reach you on call.
Hungry Lion | Customer Care
Thank you for bringing this to our attention. We are genuinely sorry to hear about your experience. Being spoken to in a dismissive manner and waiting 38 minutes without an update or basic assistance is completely unacceptable and does not reflect the standard of service we aim to provide.
We take feedback like this very seriously and would like to investigate this incident with the team involved to ensure it is addressed immediately.
May we please have your permission to call you directly to discuss this further and get a few more details about your visit? If so, please let us know the best time to reach you on call.
Hungry Lion | Customer Care
ND
Nompumelelo D's updateReviewer Update
14 Sept 2026, 11:50Dear customer service
I can be reached on *** and.
Thank you for your attention to this matter.
Kind regards,
Nompumelelo Dlamini
Johannesburg
13/09/26 13:00
***
I can be reached on *** and.
Thank you for your attention to this matter.
Kind regards,
Nompumelelo Dlamini
Johannesburg
13/09/26 13:00
***
ND
Nompumelelo D's update14 Sept 2026, 11:50
Reviewer Update
Dear customer service
I can be reached on *** and.
Thank you for your attention to this matter.
Kind regards,
Nompumelelo Dlamini
Johannesburg
13/09/26 13:00
***
I can be reached on *** and.
Thank you for your attention to this matter.
Kind regards,
Nompumelelo Dlamini
Johannesburg
13/09/26 13:00
***