ST
Sandisile T

1 reviews | Active since Sept 2020

06 Apr 2026, 20:26

Bad service

Today at 17:40 I went to hungry lion with my mom to purchase supper, we got there and ordered 3 spicy double big zamba fillets, when we went back to fetch the order it was not done as they said they have not done it as spicy fillet was finished, after waiting for 30 minutes, the cashier was so inconsiderate and ignored a pensioner when she was probing to understand why she had to wait longer for her order, upon giving us the order he tore the slip as I told him I needed it to lodge a complaint. My 62 year old mom had to wait again for a reprint of the slip, I have never felt so small and humiliated...as a client I will never recommend that burger king to anyone.

Order number: 2756 Invoice number: 23733 Employee:*** Branch: Midway mews

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Replies (1)
Hungry Lion
Hungry Lion's reply10 Apr 2026, 14:49
Official
Hi, Sandisile. Thank you for contacting us about this experience. We apologise for any inconvenience we've caused and will get in touch soon.