MS
Mulalo S

1 reviews | Active since Aug 2022

24 Sept 2024, 12:22

Bad service

Dear Hungry Lion Management,

I am writing to express my disappointment with the service I experienced at your Riverside Square branch. The shop was scheduled to open at 8 AM, but it did not open until 9 AM. There was no sign or notification indicating the delay, leaving customers waiting for more than an hour.

This lack of communication and professionalism is unacceptable and causes inconvenience to your loyal customers. I hope you can address this issue to ensure better service and reliability in the future.

0
Replies (1)
Hungry Lion
Hungry Lion's reply24 Sept 2024, 13:29
Official
Hi Mulalo Thanks for reaching out to us. 

We're sorry to see your experience was not a good one this time! We'd like to hear more about this so that we can look into it for you. One of our Customer Care Agents will contact you soon.

Thanks! Hungry Lion Care Team